The 5 Best Reasons Vacation Rental Owners should use a Property Manager
Owners of second homes have a financial and often an emotional investment in their vacation getaway. This is why it is important to insure the home receives the best care, maintenance and oversight possible when deciding to rent the home to other families for their vacations. There are many reasons for a homeowner to use a vacation rental manager; the following are the top 5 reasons why partnering with a property manager makes sense for a vacation rental homeowner.
Marketing: Who knows better how to market your vacation home than a professional manager? Property managers live in and participate in the community where your vacation home is located; they are involved in tourism efforts to promote the region and the vacation rental industry. Property managers maintain and market to an established customer base of thousands of guests who often return year after year as repeat customers as well as referring their friends and family. They are specialists in Internet marketing including Search Engine Optimization and Search Engine Management. Their websites are attractive, easy to navigate and up-to-date using real-time web-based technology on reservation availability and booking calendars. Property managers know how to help guests find your vacation home online easily when they are planning a vacation in the area. Property managers manage email marketing to past guests and potential new guests, utilize social media marketing and multiple listing sites, and in a much more cost-effective fashion than a private owner can do.
Guest Services: From reservation inquiries to secure, online booking; from check-in to repair calls; from concierge services to housekeeping, home and grounds maintenance and inspections; professional property managers take care of guests and vacation homes 24 hours a day. Additional housekeeping services, discounted lift tickets, activity reservations, equipment rentals, crib and highchair rentals and much more…property managers offer guests everything they need for a great vacation. Property managers are a available 24/7/365 to assist guests in case of lock-outs, problems with heating, water or other utilities or any other concerns that arise.
Reservations Made Easy: In person, over the phone, via email or online – whether paying by check or credit card – property managers make it easy for guests to book a vacation rental in a secure, professional environment. Rental and refund policies are clear and professional. Guests receive detailed confirmation emails upon booking the vacation rental. Travel insurance and damage insurance along with other additional services are easily offered by property managers.
Local Connections: Professional property managers maintain relationships with local officials and agencies – from tourism boards to the Chamber of Commerce, from lodging and hospitality trade associations and advocacy groups and the state’s tourism department. It is important to local property managers to ensure they are constantly ensuring that vacation rental homeowners and guests are top of mind in the community. Property managers keep homeowners’ best interests in mind at all times. They advocate for clean, attractive rivers, lakes and trails to insure the best possible visitor experiences. They sponsor and volunteer for local events and initiatives that have a positive impact on tourism. Vacation rental managers also advocate on your behalf for the vacation rental industry to insure guests, tourism partners and the general public understand and respect the vacation rental lodging category.
24/7: Vacation rental managers are available 24/7/365 – they respond quickly and professionally to guest inquiries, vacationing guests and homeowners. And they respond to emergencies 24 hours a day via after-hours emergency phone numbers and the posting of relevant information in the vacation home. These proactive steps save homeowners time and money. Vacation rental homeowners who do not use a property manager spend on average 8.6 hours a week managing their property! Property managers do it all so you will not have to worry when you are not at your vacation home and so you can enjoy your vacation home when you do visit!
There are many more reasons why a vacation rental homeowner should use a professional property manager. If you would like to know more, contact Mt Hood Vacation Rentals: